About OhmniCare
OhmniCare brings doctors, specialists and family directly to the bedside — in HD video, on a height-adjustable telepresence robot. Staff remotely drive OhmniCare through corridors, position it at exactly the right height and conduct full telehealth consultations without the resident ever leaving their room.
Key features
HD telehealth consultations
1080p camera, noise-cancelling microphone and quality speaker system enable clinical-grade telehealth consultations. Doctors can assess residents clearly without travel or transport.
Remote staff navigation
Clinical and nursing staff drive OhmniCare remotely through the facility — no on-site operator needed. The robot navigates corridors and enters rooms on command.
Height-adjustable screen
The display adjusts to match the resident's position — whether seated, in bed or standing. This enables natural eye-level interaction during consultations.
Multi-specialist access
One robot enables access to GPs, geriatricians, physiotherapists, pharmacists and any other specialist via video — dramatically expanding clinical access for rural and regional facilities.
Family connection
Beyond clinical use, OhmniCare enables rich family video calls — family members can "visit" remotely in a way that feels more present than a phone call or tablet video.
HIPAA-compliant platform
The OhmniLabs cloud platform meets healthcare-grade privacy and security standards. All consultations are encrypted end-to-end.
Clinical outcomes & evidence
67%
reduction in transport to external appointments in pilot facilities
4× faster
specialist access compared to in-person referral pathway
$340/yr
average transport cost savings per resident in US pilots
Data from peer-reviewed studies, supplier pilot programmes and independent facility reports. Sources available on request.
Who is OhmniCare best suited for?
Works well for
Rural and regional facilities with limited GP access
Facilities wanting to reduce resident transport
Multi-facility providers wanting shared specialist access
Facilities conducting regular telehealth programs
Post-acute and sub-acute care settings
Less ideal for
Facilities with strong on-site GP presence
Settings where residents require hands-on physical examination
Very small facilities (under 15 beds, economics may not work)
Implementation timeline
1
Week 1: Network assessment
OhmniLabs confirms Wi-Fi coverage across the facility is adequate for reliable video streaming.
2
Week 2: Device setup & training
Device delivered, staff trained on remote driving and scheduling platform.
3
Week 3: GP / specialist onboarding
Clinical partners set up on the platform and trial consultation sessions conducted.
4
Month 2: Full integration
OhmniCare joins the facility's telehealth schedule. Metrics tracking begins.
5
Ongoing: Remote support
AU distributor provides ongoing technical support. Software updates delivered automatically.
Technical specifications
| Type | Telepresence / telehealth robot |
| Origin | OhmniLabs · USA |
| Camera | 1080p HD with motorised tilt |
| Screen | Height-adjustable display |
| Navigation | Remote-controlled via web interface |
| Connectivity | Wi-Fi · minimum 10Mbps recommended |
| Audio | Noise-cancelling mic · quality speaker |
| Security | HIPAA-compliant encrypted platform |
| AU availability | AU distributor available |
| Pricing model | Monthly subscription or purchase |
Australian funding options
Potential funding pathways
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Telehealth MBS Items — GP and specialist consultations conducted via OhmniCare may attract Medicare Benefits Schedule telehealth item numbers.
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Aged Care Quality Standards — Supports Standard 3 (Personal care and clinical care) and Standard 8 (Organisational governance) for telehealth capability.
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Rural Health funding — PHN and state rural health grants have funded telepresence equipment for aged care facilities in regional areas.
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Home Care Packages — HCP assistive technology funding can support in-home telehealth device deployment for individual clients.
Funding eligibility varies by individual circumstances and facility type. Always confirm with your funding body or case manager before assuming coverage.
Frequently asked questions
What internet speed is required?
OhmniLabs recommends a minimum of 10Mbps dedicated bandwidth per robot for reliable HD video. They conduct a Wi-Fi site assessment before deployment to ensure adequate coverage throughout the facility.
Can a doctor use a stethoscope via OhmniCare?
Standard OhmniCare does not include peripheral medical devices. However, OhmniLabs offers integrations with digital stethoscopes, otoscopes and other remote examination tools for facilities that require full clinical examination capability.
How difficult is it for staff to drive?
Most staff become comfortable within 30 minutes of practice. The remote interface is designed to be intuitive — similar to driving a video game character. Automated collision avoidance helps prevent accidents.
Is it secure? Can external parties access the camera?
All video and audio is end-to-end encrypted via the HIPAA-compliant OhmniLabs platform. External access is impossible without authenticated credentials. The camera has a physical privacy cover.
Can one OhmniCare serve multiple facilities?
Yes — multi-facility providers can share a fleet of OhmniCare robots across sites, with centralised management and scheduling through the cloud platform.
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